Question 1

WHAT MAKES OUR SHOES THE MOST SLIP-RESISTANT?

Accepted Answer

Our soles are not only built of a special shock absorbing Polyurethane (PU) midsole for maximum comfort on hard surfaces, but we also use the most advanced form of Polyurethane (known as TPU) to design and create our outsoles. This coupled with our unique sole pattern and layout, gives our shoes a significant advantage in being slip-resistant, abrasion resistant and flexible in different environments. Refer to our boot rating table on the shopping page for more information on this and what makes out footwear so special.

Question 2

WHAT MAKES OUR SHOES SO COMFORTABLE?

Accepted Answer

Our boots are created with comfort in mind. We ensure nothing but the best quality materials make it into our products. The premium-grade nubuck leather ensures our boots are permeable, breathable, and durable. The sponge-padded collar provides superior comfort. Anti-sand gusset tongue keeps your feet clean throughout the day. Shock absorbing soft PU midsole provides comfort on hard surfaces. Memory foam and luxury PU footbed with arch support ensure extra cushioning and shock absorption for all-day protection with every step. Our industrial-grade YKK zippers are installed for easy on and off at the start and end of each hard-working day. These features are designed into shoes/boots that are wide and spacious to make them exceptionally comfortable, safe, and look good.

Question 3

ARE OUR SHOES HEAT-REASISTANT?

Accepted Answer

At STARK, we know too well that your working environment can change regularly, and therefore we make sure that most of our outsoles are designed to withstand temperatures of up to 180°C as standard. However, some of our outsoles are designed to withstand temperatures of 300°C. 
Please refer to the product descriptions for more information.

Question 4

WHAT SHOE SIZE SHOULD I ORDER?

Accepted Answer

There is a general misconception that when getting safety footwear, people must buy one size up than their usual size. The fact is that manufacturers tend to make their safety boots, shoes, and trainers slightly bigger in terms of size to better support the feet during those hot days and busy working hours when your feet will likely expand. Considering this, it is always best to order your normal size. Refer to our size chart in the shopping section.

Question 5

WHAT MAKES YOUR BAMBOO SOCKS SO SPECIAL?

Accepted Answer

Bamboo fibre is renowned for its natural anti-bacterial properties. Our bamboo fabrics are purely organic, hence, 100% biodegradable. Bamboo are also environmentally friendly as they consume harmful gases from the atmosphere and, simultaneously, produce higher than normal levels of oxygen. They can be replenished within a year of harvest. Our crew socks are made with 80% Bamboo, 18% polyester and 2% spandex. This rich blend gives our socks a touch of stretch that allows them to be super soft, very comfortable and at the same time very durable. Our socks have natural anti-bacterial properties; this ensures that your feet stay fresh for longer and reduces the need to constantly change your socks during the week. Our bamboo fabric is designed to ensure optimum thermal regulation by allowing extra ventilation and keeping feet comfortably dry.

Question 6

IS THIS WEBSITE SECURE?

Accepted Answer

Protecting our customers and site visitors' data is the highest priority at STARK. Our Security team ensures that our platform's safety measures are constantly evolving to address emerging threats through implementing an Information Security Program. We also employ data encryption technology using HTTPS, TLS 1.2 and above, and SSL.

Our website is built with a high focus on security; this ensures that security and privacy are always at the top of our list.

Question 7

IS THE CARD PAYMENT METHOD SECURE?

Accepted Answer

In short, YES. At STARK, we have partnered with Stripe to safely process payments through our website. As a payment platform, Stripe is trusted by millions of companies worldwide as they are one of the safest payment methods available. Our platform uses HTTPS and the new HSTS protocol for secure browser connections, thereby encrypting all personal data.
Integrating with Stripe makes our website PCI-compliant too, as it helps us receive payments without collecting personal payment data, like credit card numbers. This is one of our main security features that allow our users to make payments on our website with complete peace of mind.

Frequently asked questions